IRIS Connect - XR Remote Support for Industrial Operations

Enable hands-free remote assistance, visual guidance and real-time collaboration for faster maintenance, troubleshooting and workforce support.

IRIS CONNECT

Put expertise where work happens.

IRIS Connect brings specialist knowledge to frontline teams when waiting, travelling or repeating work is too costly. The platform supports live visual support, hands-free guidance, operational evidence and connected-service workflows.

Headset-to-headset support

One person shares the live field view while another sees it, speaks back and guides the task.

Visible guidance

Use arrows, freehand marks, shapes, regions, text panels, images and reference material.

Optional AI assistance

When enabled, voice-first AI can explain, find, create or display approved guidance in context.

Evidence capture

Capture pictures and recordings to support service quality, validation, handover and training.

Reduce wait time for expertise and unnecessary journeys.

Improve first-time-fix opportunity while the asset and context are still present.

Scale expert support across manufacturing, energy, aviation, logistics and infrastructure.